LIAM is a sales support system that enables analysis and presentation regarding which services that may be delivered on certain addresses, areas or phone-numbers. A comprehensive web based administration system where all information may be updated dynamically.
LIAM offers both a web based frontend and a web service backend (SOAP) to enable and utilize the system features.
Information regarding which services that may be deliverd to what addresses may consist of different data types, specific pre-configured addresses, areas drawn or uploaded (KML, GIS) or connected to phone stations.
DSL-connections relies on to which phone station and the distances between the station and subscriber. Other services such as fiber-networks are often either available to pre defined addresses (real estates) or areas (maps).
Calculations and thresholds
Configure rules regarding installation costs and thresholds of a connection enabling sales staff to directly find out the costs of a connection and whether or not it is possible to deliver.
Track and manage which customer that is connected to what endpoint in for instance a phone station and what equipment that is in use. By managing and documenting connections it is ensured that nothing is lost and that unprofitable or overloaded connections are discovered.